Communications Hub

The Best Guest Messaging In the Industry

Centralized messaging across all channels with AI-powered responses, unlimited automations, and 24/7 multilingual support.

Chat interface showing a guest named Sarah M. asking about check-in process and parking, with an AI suggested draft response explaining self-service check-in and free parking for 2 cars.Chat interface showing a guest asking about check-in and parking, with an AI-generated draft response explaining self-service check-in with a smart lock and free parking for two cars.
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<2min
Avg Response Time
98%
Guest Satisfaction
Unlimited
Automated Messages
24/7
AI Availability

Everything You Need for Guest Communication

From first inquiry to post-stay review, we've got every touchpoint covered.

Inbox tray icon in coral color on a light pink circular background.

Unified Inbox

All guest messages from every channel in one place. Never miss a message again.

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AI-Powered Responses

Smart AI drafts responses based on your property details and past conversations. Customized for each user and guest.

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Automated Messages

Unlimited triggered messages — booking confirmations, check-in instructions, reviews.

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Multilingual Support

Automatic translation for seamless communication with international guests.

Automated Guest Journey

Set it once, and every guest receives perfectly timed messages throughout their stay.

Booking Confirmed

Welcome message with property details and FAQ

3 Days Before Check-in

Arrival instructions and local recommendations

Day of Check-in

Access codes and emergency contacts

Day 2 of Stay

Check-in satisfaction message

Check-out Day

Departure instructions and thank you

1 Day After Checkout

Review request with direct link

AI That Understands Your Properties

Our AI learns your properties, policies, and communication style to provide accurate, personalized responses 24/7.

Answer common questions instantly
Draft personalized responses
Detect urgent issues automatically
Learn your communication style
Handle multiple languages
Escalate complex issues to you
Distriva AI Assistant interface showing a guest asking if the pool is heated and AI responding that the pool is heated to 82°F, available year-round from 7am to 10pm with towels provided, plus 24/7 AI availability and average response time under 2 minutes.Screenshot of Distriva AI Assistant answering a guest's question about pool heating, stating the pool is heated to 82°F, open year-round with towels and hours from 7am to 10pm, over a background of a Mediterranean-style building.

Never Miss a Guest
Message Again

Join thousands of hosts using our communications
platform to deliver 5-star guest experiences.

Modern house near the mountainsModern house near the mountains