The cabin was very clean and was decorated nicely for Christmas, which was an added bonus. The only problem was we didn't get to stay long enough. We will definitely use this company again. Thank you so much!

Will definitely use eden crest again. Very much enjoyed our mini vacation

GREAT CABIN AND GREAT LOCATION!!!

Very good. There were really only two issues. The beds in both bedrooms should be replaced. They were not comfortable at all. The other issue was the house alarm. It would go off for reason (it went off at 2:00 am Tuesday morning)

Our stay at "moose behaving" cabin was relaxing and pleasant throughout. The amenities added to the pleasant atmosphere and the cabin itself is set up well for family vacations. We are long time visitors to the Smoky Mountains, and have used Eden Crest for our last several rentals. We'll be doing so again in the future.

I loved the cabin but we ran out of hot water the night before we were to leave. No one could take a shower or anything. Also no cell phone service so you can't call.

very nice.will return in next vacation .thank you for all of your help.

Loved the cabin and the view!

the cabin was very nice but we did have a prob with the hot water heater it was turned up so high the water would burn you if you did not and just jump in the shower it shut down 2 times Im so worried about children staying with this matter as they can be very serious burned the we had a problem with the toilets as they would not flush and there was no broom in the cabin the hot water heater is what concerns me as this is a dangerous my husband and brother are both plumbers and said it needs to be down to a normal 120 or 110 Please check this out before someone get hurt but we had a nice time with you all and was there very quick with fixing things will be back next year ..... and also there was another house being built was very loud could not sit on the back porch

Had a great time! Cabin was beautiful and nicer than the pictures. Game room was awesome! Hot tube was good for the kids, never got “hot” enough for the adults. Hid-a-bed mattresses were not very comfy but it was a hid-a-bed. Over all we had a great family weekend and would love to come back!

Great

Our overall experience was great loved the cabin it was clean and well kept the games all worked which was a big plus the pool was beautiful and clean loved the hot tub a good way for the adults to relax after a day with the kids if I had to complain about anything we did alot of cooking at the cabin and had to buy pans to cook in because the ones at the cabin could not be used but that was the only complaint I guess not alot of people cook at the cabin but we were there a week and really wanted to stay and enjoy the cabin and pool and just be together I know it's not a major complaint but it was an extra expense so overall our vacation was great would recommend to friends and family.

I’m just going to list pros and cons. We have stayed in a lot of cabins and were overall satisfied with our stay, but wouldn’t stay in Bear Creek Crossings again due to location. <br/><br/>Pros: hot tub, golf supplies in cabin, cabin was very clean, great water pressure, didn’t run out of hot water, jacuzzi, sauna, indoor pool, out door pool, kitchen well stocked with necessities, king beds comfortable, large gated deck, large table on deck, grill, lots of games, and tv with direct tv in every room. <br/><br/>Cons: at 4:15p they were still inspecting our cabin on check in day( they would probably charge extra if I checked out late...), we were there 5 days and they didn’t pick up the garbage, no broom in cabin, location from town, hot tub has no privacy walls, pull out couches uncomfortable, wooden stairs( if you have small children they are really slick and there is no gate), and both bathrooms are in the bedrooms.

We rented 3 cabins for a wedding. The groomsmen got locked out of their cabin at 9:30pm on Saturday due to a malfunctioning lock. They were told maintenance person was over an hour away and would be sent. After hours of waiting, we called again and got no answer for an hour even though we kept trying every available number. Finally someone answered and put us on hold. We were then told that the maintenance person had broken down and they would dispatch someone else. So, after our follow up, they finally came through and fixed the problem. at 1:30am the groomsmen were able to get back into their cabin and the inconvenience of this incident to our groomsmen and to us was acknowledged with a $50 reimbursement toward the night's stay. This was very disappointing to us.<br/>In all other areas, Eden Crest has been impressive.

Had a great time if it was not for the beds. We were out all day sight seeing and at night we wanted to come back to a relaxing nights sleep. I have stayed in may cabins but these beds were the worse. People have complained about them for a while now.I had seen reviews complaining about the beds from a year ago but I figured they would be replaced by now. There are to many other cabins for rent with comfortable beds. I will be marking this one off the list. Other than the beds everything else was great.

First time we vacationed in the Smokey's mountains will most definitely stay next season ..had a very relaxing time in this cabin, had everything you will need in the kitchen..game room was entertaining.