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Check-in / Check-out Requirements
Check in - Check out Time
- Check in is allowed between 4:00 PM and 11:59 PM
- Check out time is 10:00 AM
Rates and min stay vary by date. Select your dates for an exact quote.
Reviews
Suggest improving on arrival instructions - head to complex front gate (with street address for nav systems).
Suggest improving on wifi instructions - Ours was incorrect.
Suggest all tv remotes be checked for operating correctly - ours had many dead or no batteries. Also Suggest there be instructions developed for tv operations and what's available. We had multiple remotes, most didn't work.
Suggest rental contracts be ironed out at time of booking. Ours wasn't completed/sent to us until the day before we were to arrive and difficult to accomplish quickly in the midst of other commitments. Also, we had to chase down arrival instructions as they were not provided as promised 5 days prior to arrival. Also, had to complete rental agreement before arrival instructions were provided. No warning there was a rental agreement.
Master bedroom 1st floor carpet worn out, by door carpet tacks protrude through and cut feet. Same bedroom window blind has broken slat that should be repaired for privacy and rm darkening.
Modem and router inaccessible so couldn't resolve wifi problems without calling for help.
Thank you for your detailed feedback. We apologize for the inconvenience you experienced during your stay. We are working to improve our arrival instructions and ensure they are clear for all guests. We will address the issues with the WiFi information and TV remotes, and work on providing comprehensive instructions for TV operation.
We also regret the delay with the rental contract and arrival instructions and are taking steps to streamline this process for future guests. The issues with the master bedroom carpet and window blind will be addressed promptly. We appreciate your suggestions and are committed to improving our service.