Our Stress-Free Guarantee

We’ve got you covered! Over 825,000 guests served to date.

 

Our prices are the best - Guaranteed!

We contractually agree with property owners and managers that RedAwning's rental rates will always be equal to or less than any other channel. If you ever find a RedAwning property bookable on another site with better rates for the same rental period and with the same rental terms, live chat with one of our agents and we’ll reserve the vacation rental for you at the lowest available rate. For us to match the rate for you immediately, please be prepared to share a live link with current documentation of the lower rate that you have found. Rates can fluctuate and we want to help you get the best deal.

 

100% of properties are accurately presented - Guaranteed!

If the property you rented was materially misrepresented, contact us within 24 hours of check-in and we will review the documentation you provide of the listing inaccuracies and work with you and the owner/manager to make it right.

Your Satisfaction is Guaranteed too! 

If for any reason you aren't satisfied with a RedAwning property or a problem arises during your stay, let us know right away and we'll work with you and the owner/manager to get your trip back on track.

 
Our Guarantee

Satisfaction Guaranteed

Chat us using the tab to your right whenever you need help , text us at 510-953-4900 or email guest@redawning.com.